Shipping policy

All Fire Bird Creations items are printed on demand after your order is placed.

Because each item is made to order, delivery time includes both printing and preparation time before dispatch, plus shipping time after your order has been sent.

Processing Time

Please allow 2–7 business days for printing and preparation before dispatch.

Tracking information will be emailed to you once your order ships.

Australian Orders

Australian orders are estimated to arrive within 5–21 business days from the order date.

This estimate includes printing, preparation, and shipping time.

Delivery times may vary depending on your location, supplier processing, postal delays, public holidays, and carrier delays.

Worldwide Orders

Worldwide orders are estimated to arrive within 12–37 business days from the order date.

This estimate includes printing, preparation, and shipping time.

Delivery times may vary depending on your destination, customs clearance, postal delays, public holidays, and carrier delays.

Multiple Items in One Order

If you order more than one item, your products may be printed by different production partners or shipped from different locations.

This means your items may arrive in separate parcels and at different times.

Customs, Duties & Import Fees

For international orders, customs duties, taxes, or import fees may apply depending on your country’s rules.

These charges are not included in the product price or shipping cost and are the responsibility of the customer if they apply.

Fire Bird Creations is not responsible for customs delays or additional import charges.

Delayed Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number and we will help look into it.